So today was the straw that broke the camels back. You might have read my prior post on poor customer services? Well today my wife sends me the e-mail she received from her cleaners. Keep in mind this isn’t a one time e-mail, this is on going and is such a great value add. When you add value and are relevant, guess what? You are noticed and become highly visible. So guess who is going to be getting my cleaning business starting this week?