People size you up in seconds, but what exactly are they evaluating?



Harvard social psychologist Amy Cuddy In her new book, "Presence,"  

says people quickly answer two questions when they first meet you:

  • Can I trust this person?
  • Can I respect this person?


She goes on to say that Trust is by far the most inportant. So many times in business today we put the trust second and try to impress and gain respect. She says we have it all wrong. Click here to read her full article. 

More links with great articles from Amy Cuddy. 

Posted on February 17, 2016 at 11:35 pm
Michael Fanning | Posted in Uncategorized |

Looking forward to this Event. 

Inman Connect New York 2016


Thursday, January 28 • 4:00pm – 4:30pm

Failing Forward – Lessons Learned from Missed Opportunities




Speakersavatar for Michael Fanning

Michael Fanning

Senior Vice President, Client Services, Windermere Real Estate

Michael Fanning is responsible for assisting with the growth of the Windermere brand. His responsibilities include expanding the network of Windermere offices and consulting with owners to develop recruitment and longevity programs while incorporating a strong understanding of the technical side of the tools Windermere provides. Fanning has been instrumental in the growth and development of many of the technology tools offered to Windermere… Read More →



avatar for Patrick Lilly

Patrick Lilly

Broker, CORE

Patrick Lilly holds a coveted position in the world of New York real estate as not only a top-tier producer, but a sought-after expert who has been spotlighted in books, the media and seminars. A mainstay in the industry for over 25 years, Lilly has excelled to great heights in his field thanks to his exceptional market knowledge, proven flair for successful deals and strong relationships with clients and peers alike. | | Strong sales success… Read More →




avatar for Joe Schutt

Joe Schutt

Broker and Co-Owner, Unit Realty Group

Joe Schutt, REALTOR® began his career in real estate in 2003 as a sales agent before going on to found Unit Realty Group (, a Boston-based boutique brokerage in 2012 where he serves as broker owner. Professionally Joe has been recognized for industry excellence and currently serves on the board of directors for the Massachusetts Association of Realtors (MAR), Greater Boston Association of Realtors (GBAR), and… Read More →

Posted on January 22, 2016 at 6:27 pm
Michael Fanning | Posted in Uncategorized |

Why should you take education classes outside your area?

Why take Classes outside your market area? from Windermere Real Estate on Vimeo.

Posted on January 22, 2016 at 6:22 pm
Michael Fanning | Posted in Uncategorized |

Are you reactive or proactive?

Great Article form KCM Blog about being Proactive as a Real Estate agent. 

Even Ducks Know the Importance of Prospecting



Even Ducks Know the Importance of Prospecting | Keeping Current MattersYou can learn so much just by observing nature. A couple years ago, Steve was staying at a fabulous hotel in southern California. He and his wife were having lunch at an outside table at the hotel restaurant. It was impossible not to notice the ducks that gathered around the tables at the restaurant looking for food. The birds would wait for the people to leave and then they would flock to the tables looking for crumbs that were dropped to the floor. There were dozens of birds fighting over the scraps left behind. Every duck did the same thing; except for one.

This duck was different. Instead of waiting for the couples to leave, this duck would wait only until the food was originally delivered. At the moment the staff delivered the food, the duck would race to the table and look up at the people who were about to eat. Surprisingly, every person immediately took something from their plate and fed it to this duck. They fed the duck BEFORE they began to eat.

This duck didn’t settle for scraps and leftovers. He ate the best food off the plate. This duck didn’t fight with dozens of others. He was alone when the customers fed him.

It was truly amazing.

It made us think about the difference in real estate agents. Some will list a house, put it on MLS and hope for the best. Others will represent a buyer by simply checking the MLS to see if a suitable house is available for sale. They are like many agents in the marketplace. They are waiting for something to happen. Just like all those other ducks.

Then there are agents who will take it upon themselves to make something happen. They will diligently search for the buyer of their new listing. They will knock door-to-door looking for the perfect house for their new client who is dreaming of a new home for their family. They are like that special duck. They are not waiting for the leftovers.

Bottom Line

In all of nature, some wait for things to happen and others make things happen. Don’t settle for scraps.

Posted on November 9, 2015 at 6:31 pm
Michael Fanning | Posted in Uncategorized |

Fannie Mae’s Housing Forcast

Posted on November 7, 2015 at 7:44 pm
Michael Fanning | Posted in Uncategorized |

In honor of a hero who was so humble.

So my Mom got a call last week asking if she would sign off so my Uncle Ben could be honored with the Naming of American Legion Post#407 – "LTC George Franklin (Ben) Aiken American Legion Post #407"

She asked why was there something she didn't know about my Uncle? We all knew he was very committed to being in the military but he never talked about any of his success. Every time he would tell a story it was always to honor his fellow commrads never about himself. He was so amazingly humble we had no idea. My Mom received a Military Resume they had done for Uncle Ben and in that article we now see how amazing he really was. 


George Franklin Aiken
(July 7, 1937 – July 29, 2007)

Lt. Col. Ret. George (Ben) Aiken passed away on July 29, 2007 in Gig Harbor, WA. Benny (as referred to by friends and family) was born on July 7, 1937 in El Paso, Texas to Nolan and Marcella Aiken. He received a Bachelor of Arts Degree from Texas Western College and was Vice President, Secretary, and Pledge Master of his fraternity, Phi Kappa Tau. Upon graduation in 1960, he received his commission into the United States Army. He earned a Masters of Arts Degree in Public Administration from Webster College. Early on in his military career he spent a great deal of time on duty in Europe and later on as a Green Beret in the Special Forces, he served multiple tours of duty in South East Asia. He was awarded numerous medals, some of which were the Legion of Merit, Distinguished Flying Cross, the Meritorious Service Medal (2), the Bronze Star (3), the Silver Star, Purple Heart (3), and a President’s Citation. His last assignment was that of Olympics Security Coordinator for the Summer Olympics in Korea.US ARMY, Retired as a Lieutenant Colonel, Infantry/Special ForcesHeld numerous worldwide assignments as both a Line Officer and in Staff positions during a 28-year professional Military career:

Directed and supervised 2800 personnel at Ft. Polk, LA. as well as first line responsible for the G5 (Civil Affairs) functions relating to Emergency Management of Natural Disasters affecting this very large (40,000 person) Military/dependent community . Directed and supervised 1400 personnel at Ft. Devens, MA and Bad Tolz, FRG with operations in diverse locations throughout Europe, the Middle East, and Africa. Directed and supervised 2200 personnel in the Republic of Viet Nam providing strategic level Intelligence to the Commander-in-Chief and conducted tactical operations against North Vietnamese elements in Laos and the Republic of Viet Nam.

Planned and conducted counter-terrorism activities during the 1988 Summer Olympics in Seoul, Republic of Korea.  Responsible to the Commander-in-Chief for the Security of 28 venues from the DMZ to the southern tip of the country; integrating both civilian and military multi-national elements.  Planned and directed Special Operations Command (SOC) activities during the Granada incursion.

Planned and conducted training of Special Forces elements (A- & B-Team level) of fourteen countries in Europe, Middle East, Africa, Southeast and Northeast Asia.

TWIN FEATHERS Enterprises, Tucson, AZ (CAGE: 0BXY7): Type-A CONSULTANT: Performs as a Security Engineer involved in Vulnerability Assessment/Risk Analysis (VA/RA) of DoD High-Security Installations, Development of Accreditation documentation. Assigned to Department of State Site (DOS) Survey Team for Anti-Terrorism/Counter-Terrorism / Physical Security upgrade-enhancement project at numerous OCONUS locations worldwide.  (Licensed PI (AZ) w/CCA).

 He retired in 1988 after 27 years of serving our country and moved to Tucson, Arizona where he taught ROTC for the Pima County Schools. In 2005 he moved to Fox Island, WA to be near his family. He was preceded in death by his mother and father. He is survived by one sister, Dorothy Fanning and her husband, Harry. He had a nephew Michael Fanning, and his  two children, Jack and Emerson and also his niece Deana Fanning and her son Jared. One of the last things Benny did was to sponsor Jared on a trip to Europe to play in two soccer tournaments. He was very proud to be able to do that. He will be missed by his many friends and family. At his request, there will be no public memorial and his ashes will be returned to Tucson.

When you are a true hero you don't need to talk about it because it just is! In Honor of my Uncle Ben!


Posted on December 18, 2014 at 8:19 pm
Michael Fanning | Posted in Uncategorized |

Lets get back to what it is we do well, and do it better.

 I recently read  a piece by RealScout CEO Andrew Flachner that stated "Zillow threatens Brokers with obsolesces."  I'm sorry but this is BS!

We are not focused on what makes brokers worth their weight in gold at all. I'm sorry but providing listing data was big in 2000 but today it's about the experience and the power of a well trained professional Real Estate advisor. Someone who has amazing market knowledge, mastered the skills of negotiation, and understands every friction point that can occur in this very difficult transaction and keeps their customer one step ahead at all times. 

Marc Davidson wrote this article and it is spot on. 

"Maybe I’m crazy, but in my mind strong brokers still have a wide-open opportunity to do things Zillow could never do. They can create an undeniable culture, supply hand-to-hand support, create real community connections and build a brand that holds the promise of homeownership more meaningfully than any media company ever could."

As an industry we need to stop having fear about the unknown and start looking at what services we provide today. We need to  honestly ask ourselves, what is the experience my customers have when they work we me? Is it the absolute best or is it just average, am I as professional as I can be? Do I have amazing relationships with my customers and how entrenched am I in the community that I serve? We need to focus on what can be better instead of what is up ahead that we can only speculate on. If we would commit ourselves to excellence in our industry and do what we already know how to do the outcome would be amazing. 






Posted on November 25, 2014 at 12:36 am
Michael Fanning | Posted in Uncategorized |

Windermere Owners know how to have fun.

Every year we have our Windemrere Owners Retreat and each time we have to come up with something that will get everyone laughing. Well this year we decided to do our own version of Jimmy Fallon's Late Nite Show. Here are the videos of the lip sync off. Enjoy! Special thanks to Vikki Nakamura for doing the videos. 


Video Nov 12, 10 25 40 PM from Windermere Real Estate on Vimeo.

Video Nov 12, 10 29 15 PM from Windermere Real Estate on Vimeo.

Video Nov 12, 10 31 19 PM from Windermere Real Estate on Vimeo.

Video Nov 12, 10 34 26 PM from Windermere Real Estate on Vimeo.

Video Nov 12, 10 56 01 PM from Windermere Real Estate on Vimeo.

Posted on November 24, 2014 at 8:28 pm
Michael Fanning | Posted in Uncategorized |

It’s about relationships and fun at the end of the day.

It's monday and I'm back from our annual Windermere Owners Retreat. This year it was in Maui at the Grand Wailea Hotel. We had amazing attendance and had Matthew Ferrara as our keynote, "what a great individual". If Maui, and Matthew wasn't enought we also had some amazing bonding experiences. When I look back on my 18 years with Windermere I have so many fond memories, and what sticks with me the most is how amazing the people are that I have the pleasure of working with day in and day out. They say a picture is worth a 1000 words so I'll just let these photos taken by York Baur, our CTO speak for themselves. Click the photo to see all of them. 


Posted on November 17, 2014 at 9:44 pm
Michael Fanning | Posted in Uncategorized |

Why! Why! Why!

This was the question I found myself asking over and over as I laid in bed this morning and learned that my friend Kyle Warnick had died after being struck by a car as he walked his dog in the late afternoon on September 15. 2014.

One thing people knew about Kyle was that he was an amazing story teller amongst many other talents. It was summer of 2013 in lake Chelan as Kyle and I sat on a dock drinking beers. "Ones that  he had handpicked." As we contemplated life, I asked him if he had thought about teaching Real Estate agents how to tell a good story? His face lit up and the big smile we all love came over him and he said "Well Mike!  Funny you ask that, I was thinking the same thing, so yes when?" Kyle had put the finishing touches on the class and we set the date Oct 9, 2014. He had mastered what he was going to teach and had taken time to build it around the world of real estate. I remember after Kyle had meet with a few of our Windermere Owners and Brokers he came to me and said. "Wow your business is a bit different." He meant it with the best of intentions.  I always looked forward to our meetings to discuss the class and every time we met it always started off with his big smile and usually a funny story, or the two of us laughing about a recent Facebook post, then talking about our kids and family and what we had done over the weekend, by the way his outings were always more colorful than mine. We would eventually get to business.  So as I laid there and asked why?  I realized that as tragic as this is we have to somehow someway find meaning behind it because Kyle would want that.

What I know about Kyle is that he had zest for life, he was very much in love with Pam and his two sons. He was a super dad to Josh and Jackson. He loved music, and art, and food, good beers, and his ability to tell a story was amazing. Disneyland was his happy place.  Actually the list can go on and on. I always looked forward to doing things with Kyle and Pam because the fun factor was off the charts, and I would have a great story to attempt to tell even though it was never as good as the way Kyle told it. I was so looking forward to  his class and hoping to get the secret of storytelling from the master.  He had an energy that you felt as soon as he walked in the room. So back to WHY! I have so many emotions but if I stop and think about who Kyle was, this is where I land. 

The most important part about him  was that he cared. He cared about people and he was so much more about them then he was about himself. Both he and Pam are so genuine, and you could see that they had taught Josh and Jackson to carry on the same way.  He was a giver and an all-around wonderful guy. He was always thinking who can I help next. Yes his death was tragic and the why part we will never know. God said it was time is pretty much what I came up with. What we can do however is honor the spirit of Kyle by allowing ourselves to stop and  laugh a bit more, Love harder, embrace others, and ask yourself the next time you're with a love one, your child or a friend. How are you making them feel? Do you make them laugh, do they know that  you are there for them and do they look forward to the next time?  Take time  today and tell the people in your life what they mean to you. We don't always know what may come. 

My thoughts are with Pam, and Josh, and Jackson in this difficult time, and for those of you who knew Kyle take what you loved about him and weave it into you own worlds and tell the story of Kyle Warnick. The world will be a better place because the Kyle that I know would of wanted it that way. 

Posted on September 16, 2014 at 5:56 pm
Michael Fanning | Posted in Uncategorized |